by Phill | Apr 28, 2015 | Clothing, Kids
The following notice has been issued by the retailer: Next recalls Red Hooded Cardigan (662424 – 12-18 months to 3-4 years) due to potential choking hazard. Next wants to make customers aware that there is a potential safety issue with the bobbles becoming detached from the sleeves. (There is a possibility that harm could be caused if this happens). Please return the cardigan to your local store. If you have given this item as a gift, please ask the recipient to return it to any Next, Next Clearance or Next Outlet. They will not need a receipt to obtain a refund. If you have any concerns, please call Customer Services on 0333 777 8939. We’re very sorry for any disappointment and inconvenience caused. But customer safety is a high priority for...
by Phill | Apr 28, 2015 | Household Goods
The following notice has been issued by the retailer: Next recalls Gold Glitter Decorative Pillar Candle (691820) due to issue with candle safety standards Next wants to make customers aware that the above item has failed our candle safety standards. Because of this, there’s a possibility the product may be unsafe. Please return the candle to your local store – a receipt will not be required. If you have given this item as a gift, the recipient can also return this to a local store and again, a receipt will not be required. Please call us on 0333 777 8939 if you have any queries. We’re very sorry for any disappointment and inconvenience caused. But customer safety is a high priority for...
by Phill | Jan 12, 2015 | Clothing
The following notice has been issued by the retailer: Strapped Block Heel Boot Black Strapped Block Heel Boot Tan Strapped Block Heel Boot Items Affected 429306 & 733253 We have identified a problem with the above boots. Unfortunately, we have found that they fail Next heel attachment standards – the heel could become detached during wear. What To Do Next… Because of this, we’ve taken the decision of recalling them, and are requesting any of our customers that may have purchased either of these boots to return them for a full refund. How To Return… We would be grateful if you could contact us on 0333 777 8000* to arrange a collection, or you can return them to your local store (without an invoice), if this is more convenient for you. If you have given any of these items as a gift, please ask the recipient to return them to Next. They will not need an invoice to obtain a refund. We’re very sorry for any disappointment and inconvenience caused. But we hope you’ll understand that customer safety is a high priority for us. *National call rates...
by Phill | Dec 6, 2014 | Furniture, Household Goods
The following notice has been issued by the retailer: Next Anti Allergy 2 pack Pillow Items Affected 818969 & 788831 We have identified a problem with our Anti Allergy 2 pack Pillows. Unfortunately, it’s come to light that there is a potential issue with certain batches of these pillows, which do not fully comply with the UK Fire and Furnishings Regulations. What To Do Next… Because of this, we’ve taken the decision to recall the pillows and we advise any of our customers that may have purchased these items to return them for a full refund. Just to let you know, this recall only applies to the following batch codes: 2991 03137 04220 08003 08004 09515 13435 14056 10458 19780 49006 091343 The batch code is a set of numbers detailed on a separate sewn in label located beneath the care label – as shown below. How To Return… We would be grateful if you could contact us on 0333 777 8000* to arrange a collection, or you can return them to your local store (without a receipt), if this is more convenient for you. If you have given any of these items as a gift, please ask the recipient to return them to Next. They will not need a receipt to obtain a refund. We want to assure you that the pillows were tested before this product was placed on the market and all passed, so we are investigating with our supplier why some subsequent batches have failed. We’re very sorry for any disappointment and inconvenience this may cause, but we hope you’ll understand that customer safety is...
