by Phill | Jan 12, 2015 | Kids
The following notice has been issued by the manufacturer: Important Product Recall Stokke® Trailz™ Pushchair Chassis Stokke® has taken the decision to recall the Stokke® Trailz™ Pushchair Chassis following a limited number of customer reports that the handle joint of the Stokke® Trailz™ may break during use potentially causing a fall hazard. Whilst no injuries have been reported, Stokke® requests that all customers in possession of Stokke® Trailz™ stop using the product immediately. Customers who have purchased the Stokke® Trailz™ should contact Stokke® directly to register for this essential upgrade by sending the information below to the dedicated Stokke® address info.uk@stokke.com – Full name, address and contact details – Date of Purchase – Place of purchase – Serial number (Located underneath the plate between the two front wheels) Or by contacting Stokke® Customer Services on +49 7031611580 (Germany) A different Stokke® chassis will be made available, upon request, whilst your Stokke® Trailz™ chassis is being upgraded. This action is being undertaken to ensure the safety of our customers as a continuous commitment to maintain the highest possible standards of safety and product quality at all times. We apologise for any inconvenience this may...